DMIA's Award-Winning E-Mail Newsletter for Members Only
October 8, 2004  Special Issue!

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Special Issue!

Print Solutions 2004 Conference & Expo
Chicago, Illinois -- October 5-7

For photo coverage of the Print Solutions Conference & Expo, click here:
<
http://www.printsolutionsshow.com/ps04pic1.html>


PRINT SOLUTIONS CONFERENCE & EXPO COVERAGE

Chicago is known for the blues, but printing pros who gathered there for DMIA's Print Solutions 2004 Conference & Expo were decidedly upbeat. Their chorus: Business is picking up for most distributors, manufacturers and suppliers. Technology, value-added services and the industry's optimism are striking chords with end users.

The annual event, held Oct. 5-7 at the Donald E. Stevens Convention Center in Rosemont, Ill., drew 1,543 attendees. The show floor featured 368 exhibit booths, including 32 first-time exhibitors, showcasing the latest solutions in promotional products, labels and tags, commercial printing, e-commerce systems and more. For a list of all conference exhibitors, <https://www.eshow2000.com/printsolutions/exh_list.cfm> click here. To view a floor map, <http://www.eshow2000.com/printsolutions/floor_map.cfm> click here.

"The people here are a monitor for what's happening in the economy," said Pat Taylor, secretary/treasurer at <http://www.tbpinc.com> Taylor Business Products, North Wilkesboro, N.C. "I think everyone is more upbeat [than in the recent past]." At the show, she received a hospital form that she plans to give to a salesperson at the distributorship.


Solutions on the Show Floor

Frank Korten, technical sales representative at Wausau, Wis.-based <http://www.wausaucoated.com> Wausau Coated Products, attended the event for the first time. He found potential vendors for integrated forms and labels applications, and said he was excited about meetings he had organized with prospective clients at the show.

While visiting <http://www.labelart.com> Label Art's booth, Heather Langston of distributorship Cook Business Products, said, "We found some information on thermal transfer labels and tags that made the trip worthwhile." The Wilton, N.H.-based manufacturer offers flexographic pressure sensitive labels and has sold exclusively to the trade since 1963.

Three companies--distributorship <http://www.inkonit.com> Superior Business Solutions, based in Kalamazoo, Mich.; manufacturer <http://www.wbf.com> Wise Business Forms Inc., Alpharetta, Ga.; and <http://www.topform.com> TopForm Software Inc., Norcross, Ga.--promoted a software solution for eliminating manual data entry associated with closing a purchase order, creating an account payable and invoicing. A program based on industry standard XML automatically compares the vendor invoice to the purchase order data. If data is in sync with the values authorized, the purchase order is closed and the vendor invoice is generated automatically in accounts payable. If all associated order costs have been received, the customer invoice is created automatically.

Industry experts discussed 17 products that generate more than 30 percent gross margin at special Product Theaters on the show floor. Topics included "Card/Form Combos for Customer Loyalty Programs," "Check 21-How it Affects Your Customers," "Direct Mail for the Banking Industry."

For a list of Winners' Circle sponsors, <http://www.printsolutionsshow.com/sponsors.html> click here. For a list of Major League Manufacturers sponsors, <http://www.printsolutionsshow.com/mlmsponsors.html> click here.


New Leadership for DMIA

At the Opening General Session Breakfast on Oct. 5, incoming DMIA President Jeff Long, marketing manager of Atlanta-based Graphic Dimensions Inc., introduced the theme of his term: "Be the Best." Long, who officially takes the helm Nov. 1, urged attendees to create goals and strategies to succeed. "Let's not let our fears hold us back from pursuing our hopes and dreams," he said. "Just remember that we create our own circumstances, and we have the power to control what we become." Long is the first DMIA president to work for a manufacturer.

Outgoing DMIA President Phil Schmidt, president of distributorship <http://www.adv-sys-forms.com> Advanced Systems & Forms Inc., Livonia, Mich., thanked <http://www.dmia.org/about/board.html> Board members, the PERF Board of Trustees, <http://www.dmia.org/about/reg_coords.html> 2004 Regional Directors and <http://www.printsolutionsshow.com/pssponsors.html> Print Solutions 2004 Conference & Expo sponsors.

In a speech, DMIA Executive Vice President Peter Colaianni, CAE, told attendees he had asked 40 distributor members to list their major concerns. The top three were need for distributors, manufacturers and suppliers to work together; need to change compensation plans; and need for distributors to add value. He encouraged attendees to continue striving to meet end user needs and to analyze how their firms can improve internally.


Sessions Offer Top-Notch Education

Print Solutions 2004 Conference & Expo featured well-attended education sessions targeted to owners, managers, sales representatives and customer service staff.

At a session entitled "Suppliers and Manufacturers: Understanding Your Customers Concept of Value," Robert Nadeau, managing principal of Northfield, Ill.-based <http://www.indusperfgrp.com> Industrial Performance Group, said customers now define value. For manufacturers and suppliers to succeed, he said, they must match the value needs of their customers.

Harish Mehta, group managing director of KwaZulu-Natal, South Africa-based manufacturer Universal Print Group, flew to Chicago with three employees to attend the event. He said it was interesting to see that the printing industry in the United States faces similar challenges to the industry in South Africa. He said his employees gained tremendously from the sessions, including "Common Myths and Misconceptions About Value."

Robert J. Cronin, managing partner at The Open Approach, a Westmont, Ill.-based firm that provides consulting, mergers-and-acquisitions and recruiting services to printing firms, led a presentation entitled "Now Is the Time for Selling Large Accounts." "The opportunity is ripe for distributors to sell to large accounts," said Cronin, former CEO of Wallace. "Also, for the first time, the ability of independents to sell to large accounts has been announced publicly." Cronin was referring to the Novation contract. The largest volume group purchasing organization in the health care field recently reached tentative agreements with two national distributor organizations for its document management needs. For details, <http://www.dmia.org/sol_center/enewsletter/04sep20special.html> click here. Cronin said distributors should take advantage of their strengths, including strong sales workforces focused on customers and the ability to create unique solutions for each end user.

Wes Maughan, founder and president of Portland, Ore.-based <http://www.pointil.com> Pontil Systems Inc., a company specializing in identification labeling and bar coding, and Mike Harris, CEO of Cortland Manor, N.Y.-based <http://www.innovativeequipment.com> Innovative Equipment Ltd., a company offering RFID label production equipment and methodology, spoke in detail about RFID's advantages, disadvantages, applications and future. Maughan said early adopters of the technology will develop competitive advantages, and companies in the supply chain will have opportunities to improve quality and reduce spoilage.

Industry pros discussed their perspectives on independents and the industry's future during a session on "The CEO Perspective from the 'Majors". Richard Egan, former president at <http://www.corporateexpress.com> Corporate Express Document and Print Management, said majors have ceded the small market to distributors and large commercial printers. "The opportunity for distributors in the large market is there," he said. "We will see increased penetration from distributors." Paul Reilly, president and CEO of <http://www.cenveo.com> Cenveo, said distributors have the opportunity to become ultimate solutions providers and capture an increasing share of the market. He said their innovation and flexibility will allow them to achieve that.


SIG Members Share Ideas

Members of DMIA's seven Special Interest Groups (SIGs) met during the Print Solutions Conference & Expo to discuss strategies for increasing business in specific markets.

Approximately 30 DMIA members attended the Fulfillment SIG session. Ernie Schell, president of <http://www.schell.com/msa> Marketing Systems Analysis Inc., discussed the challenges of offering catalog fulfillment versus literature. Schell said one challenge companies offering catalog fulfillment face is lack of seamless integration among e-commerce, retail and supply-chain operations. Dan Bergren of Allied Associated Material Handling Industries Inc. spoke about issues at distribution centers and trends in warehouse storage mediums such as shelving. Earlier, DMIA members visited a fulfillment center run by <http://www.cbicorp.com> CBI Corp., Lincolnshire, Ill. CBI's Cliff Bregstone, CFC, the Fulfillment SIG co-chairman, organized a tour for DMIA members to a customer's facility where CBI runs fulfillment operations. Attendees saw mailing, warehousing, printing and fulfillment operations during the 3-hour tour.


29 Complete In-Residence Program

Twenty-nine students, including one Canadian and one Indian, successfully completed DMIA's 3-day Business Printing Curriculum program in Rosemont. The in-residence program consists of online and onsite training including conference sessions and the full experience of the Expo. (For more information about the association's education offerings, visit <http://www.printuniversity.org> www.printuniversity.org.)


Best Booths at Print Solutions Expo

Nearly 368 companies, including 32 first-time exhibitors, showcased their products and offerings at the expo. The following companies won awards: (Click on each category for winners' photos.)

<http://www.printsolutionsshow.com/ps04pic14.html>  Most Helpful Staff
100 Sq. Feet--Ward/Kraft Inc., Fort Scott, Kan.
200 Sq. Feet--Forms Management Data Systems, Reno, Nev.
300+ Sq. Feet--InfoSeal LLC, Roanoke, Va.

<http://www.printsolutionsshow.com/ps04pic15.html> Outstanding Design
100 Sq. Feet--Major Business Systems, Hillsborough, N.C.
200 Sq. Feet--Victor Printing, Sharon, Pa.
300+ Sq. Feet--Wise Business Forms Inc., Alpharetta, Ga.

<http://www.printsolutionsshow.com/ps04pic16.html> Best Use of Technology
100 Sq. Feet--Kramer-Smilko Inc., Bel Air, Md.
200 Sq. Feet--TopForm® Software Inc., Norcross, Ga.
300+ Sq. Feet--Compuset Printing, Pointe-Claire, Canada

<http://www.printsolutionsshow.com/ps04pic17.html> Most Creative
100 Sq. Feet--ScreenTech, a Division of Roeda Signs Inc., South Holland, Ill.
200 Sq. Feet--C.E. Printed Products, Carol Stream, Ill.
300+ Sq. Feet--Ennis Inc., Midlothian, Texas

<http://www.printsolutionsshow.com/ps04pic18.html> Best Overall Booth
100 Sq. Feet-- Carolina Cut Sheets, Huntington, W.V.
200 Sq. Feet-- BIC Graphic USA, Clearwater, Fla.
300+ Sq. Feet--Wilmer, Dayton, Ohio

<http://www.printsolutionsshow.com/ps04pic19.html> Best Implementation of Show Theme
100 Sq. Feet--PRINTSouth Corp., Atlanta
200 Sq. Feet--Delforms, St. Paul, Minn.
300+ Sq. Feet--Highland Computer Forms Inc., Hillsboro, Ohio

 


NEWS

<http://www.rrdonnelley.com> RR Donnelley to Close Plant
Nearly 100 people will be out of work when Chicago-based RR Donnelley closes its San Luis Obispo, Calif., plant at the end of the year. The plant formerly was owned by Lisle, Ill.-based Wallace Computer Services and has operated for nearly 20 years. Employees there found out about the closure this week despite prior reassurances from management that the plant wouldn't close, according to KSBY-TV in San Luis Obispo. An RR Donnelley spokesperson told the TV station that the company's decision was necessary in order for the firm to remain competitive. The spokesperson also said employees could transfer to RR Donnelley's Visalia, Calif., plant and would receive a severance package, benefit continuation and counseling.

Earlier this year, RR Donnelley acquired Moore Wallace Inc. in a deal the companies valued at $2.8 billion. The deal occurred only months after Moore Corp. Ltd. bought Wallace Computer Services for $1.1 billion in cash and stock.

<http://www.qualitypark.com> Quality Park Brands Introduce Product, Contest
<http://www.versaseal.com> VersaSeal, a Quality Park brand, announced the introduction of a proprietary folder/sealer designed for small to mid-sized users. The VersaSeal VSX pressure sealer delivers up to 85 documents per minute with a weekly duty cycle of 4,000 pieces. The unit features an integrated conveyer and is capable of handling 11- or 14-inch products in C, V, Z, or custom fold configurations.

Another Quality Park Brand, PrintXcel, announced a sales-contest award named "Print and Play" that DMIA distributors can win based on their new orders for continuous forms, unit sets, label/form combinations and the company's VersaSeal print-to-mail solution. The winner and a guest will receive an all-expenses-paid trip (including airfare, lodging, food, and golf) to the Marriott Grand Hotel Resort in Point Clear, Ala. The contest runs from Oct. 1 to Jan. 31. To receive complete details, call
(877) FOR- XCEL.

Quality Park is a market identity under which Discount Labels, Dealer Label, Gould Packaging, Lancer Label, PrintXcel, Quality Park Products and Wisco Envelopes operate.

<http://www.americanbus.com> American Solutions for Business Names Novation Project Manager
American Solutions for Business, headquartered in Glenwood, Minn., named Brennan Murphy as its new Novation Project Manager after receiving tentative endorsement from Novation to work with more than 40,000 health care facilities nationwide. Novation is the largest volume group purchasing organization (GPO) in the health care field, and the GPO's facilities could buy more than $1 billion annually in categories covered by the contracts. (To read a special report about Novation's contracts, <http://www.dmia.org/sol_center/enewsletter/04sep20special.html> click here.

Murphy will work closely with American's internal staff and sales associates to identify needs and requirements of the Novation opportunity and will collaborate with various groups at American to find solutions to those needs. The implementation of the program and ongoing maintenance of the opportunity will be coordinated through the company's Strategic Operations Support Department in Glenwood. American hired Murphy, 28, in 1999, and he most recently served as a supervisor in the Product Support Department and as a strategic operations support specialist.

 

SALES AND MARKETING TIP

Make 'em Laugh, Make 'em Buy
There's a sales adage that says, "If you can make 'em laugh, you can make 'em buy." The reason the saying has been around so long is that it's true. Humor and laughter are two key ingredients in building relationships and gaining customers. <http://www.bizjournals.com/extraedge/consultants/sales_moves/2004/02/09/column384.html> Full story.

 

E-COMMERCE SPOTLIGHT

Doable Ways To Expand Your Email Marketing List
While you brainstorm one last push to build business before the holidays are here, don't forget your existing web site and its email subscription form. <http://www.webpronews.com/ebusiness/smallbusiness/wpn-2-20040930DoableWaystoExpandYourEmailMarketingSubscriptionList.html> Full story.

 


PRODUCT OF THE WEEK

2004 Distributor Compensation & Benefits Report
The 2004 Distributor Compensation & Benefits Report is here! This 294-page report includes actual compensation for all positions at a distributorship. The data is broken down by sales volumes to compare your company to like-sized firms. The report also includes sales per sales representative and sales per employee for six levels of distributorships. You can see how sales representatives are paid, benefits, experience levels, and more. Code: DICOMP. $149. To order, <https://www.printsolutionsmag.com/dmia/dicomp04.html> click here, or contact
<mailto:tdavis@dmia.org> Tina Davis.

 


HOT SITES

<http://www.ifoce.com/> The International Federation of Competitive Eating
Hungry? If you can eat 53 hot dogs in 12 minutes or 6 pounds of baked beans in 2 minutes, then you have what it takes to be a member of the International Federation of Competitive Eating. This site tracks the history of competitive eaters (also known as gustatory athletes, gurgitators and, in France, epicuriators), lists the record-holders, and promotes upcoming tournaments. <http://www.ifoce.com/> Visit the site.

<http://livingroomcandidate.movingimage.us/> The Living Room Candidate
From black and white cartoons of Ike, to today's $100 million ads for Bush and Kerry, this online exhibition presents the TV commercials from every election year since 1952 when the first campaign ads aired. In addition to the commercials, this site from the American Museum of the Moving Image provides commentary, historical background and election results. <http://livingroomcandidate.movingimage.us/> Visit the site.

 


TOP TEN

Here are this week's top unusual source requests received by DMIA:

 1. Bar coded label; 2 of 5 interleaved; 1 1/8" diameter; bar code measures 3/8" x 3/16"; human readable numbering; bar code will print in 4 positions at 90 degrees to each other; will be placed in liquid nitrogen for 5 - 15  minutes.; Q=2MM

 2. Fire starter logs; private labeling; prints 1 color; Q=600

 3. Tyvek credit card sleeve; prints 2 colors; Q=500M-3MM

 4. Polycarbonate face plate for vending machines; 51 3/4 x 19; prints 4cp; .093
thickness; Q=25-100

 5. Plastic business cards; die-cut into shape of a house; 3 colors; Q=500-1M

 6. Tabletop tradeshow displays; Q=50

 7. Direct mail piece; 24 x 4 flat; folds to 3 x 4; 4cp/4cp w/ bleed; 60# gloss text;
game piece affixed; Q=1MM-2MM

 8. Disposable binoculars; Q=25-50

 9. Stock forms for a school district, including tardy slips, class rosters, and grade books

 10. Paper mills that supply metallic paper

If you have a source request--for anything--call the Hotline at (800) 333-2828 between 9 a.m. and 5 p.m. Eastern Time, or use the <http://64.115.51.134/index.htm> Source Hotline Database online. For new sales ideas every day, try our <http://www.dmia.org/dmiasearch/am_pm/search/index.cfm> 1,000 Sales Ideas Database. Manufacturers, if you produce any of these items and would like to check your listing with the Source Hotline, please email <mailto:crush@dmia.org> Cheryl Rush.

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The E-weekly is designed by Christine Kenny and edited by Preeti Vasishtha with contributions from Darin Painter and Andy Brown.

Contact us at <mailto:eweekly@printsolutionsmag.com> eweekly@printsolutionsmag.com. Visit Print Solutions Magazine at <http://www.printsolutionsmag.comwww.printsolutionsmag.com.
To advertise, <mailto:ckelly@dmia.org?subject=Interested_in_E-Weekly_Advertising&cc=bholt@dmia.org> click here.

<http://www.dmia.org/sol_center/enewsletter/04oct1pv.html> Printer-Friendly Version.  ISSN1552-3667
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