FEATURES

30 LABELS
Solving Sticky Problems
Label distributors make sales stick with creativity,
smart planning and knowledge of cutting-edge trends.
By Rita Tiefert
50 COVER STORY
Diverging Paths
Five document management professionals share the secrets behind their success in the rapidly changing
printing industry.
By Kara S. Carpenter
63 RETAIL MARKET
Rough But Rewarding
In the challenging retail market, successful distributors offer fast turnaround and custom products.
By Katherine House
82 COMMERCIAL PRINTING
A World of Color
Distributors preparing for their first commercial printing orders need education, organization and
communication insight.
By Kara Gebhart

IN EVERY ISSUE

1   433 East Monroe
6   Mailbag
69 People
72 New Products & Services
74 Industry News
76 Ad Index
93 DMIA Connection
104 Classified
 
 

COLUMNS

8   President's Message
     By Mark J. Trumper
10 Manufacturer's Perspective
     By J. Buster Weinzierl, CDC
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DEPARTMENTS

12 Adding Value
Fleet Graphics and Promotions Inc.'s web site design and maintenance services.
18 Manufacturing
Ten tips for developing new products, plus supplier news.
22 Spotlight
Allied Office Products succeeds by offering more than its name suggests.
26 End User Speaks
Electronic Data Systems, based in Plano, Texas.
41 The E-Files
The sales strategy behind Advance Business Graphics' technology, plus e-commerce news, tools and stats.
79 Commercial Printing
Five tips to help you get started.
88 Promotional Products
New product announcements, tips on selling wearables
and more.
110 The Back Page
Larry Lovell of Phoenix Data Inc.

DMIA NEWS

 
92 DMIA Xplor Day Coverage
 
100 Buyers' Guide 2002 Update
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