I. Business Systems and Procedures
A. Basic Business Functions
1. Accounts Payable Cycle
2. Accounts Receivable Cycle
3. Accounting Function
4. Special Industry Applications
5. Basic Records
6. Source Documents
7. Freight Issues
B. Document Analysis
1. Need for Document
2. Productivity Implications
3. Usage and Flowcharts
4. Retention and Records Management
5. Graphics
6. Duplicate Information
7. Error Reduction
8. Organization of Data
C. Document Management Systems
1. Program Structure
a. Filing System
b. Numbering System
2. Procurement
a. Economic Order Quantity
b. Ordering Cycles
c. Combination Ordering
3. Inventory Management and Reporting
4. Warehousing and Distribution
5. Management and Reporting
D. Electronic Document Systems
1. Systems Conversion
2. Productivity Implications
E. Trade Customs
II. Products and Technology
III. Design and Construction
A. Basics of Document Design
1. Types
2. Rules
3. Spacing
4. Box Design
5. Captions, Columns, Item Sequence
6. Lockup
7. Form Title/Designating Number
8. Withholding/Selectively Transferring Data
9. Combined Forms Design
10. Postal Regulations
11. Electronic Form Design
B. Graphics
1. Ink
2. Paper and Other Material
3. Typography
4. Special Effects
C. Construction/Design/Specifications
1. Continuous Fastening
2. Equipment Considerations
3. Mailers (Cross-Web Glued)
4. Demand Printer Forms
5. Manifolding and Legibility
6. Cut Sheets
7. Cut Sheet Mailers
8. Unit Sets
9. Continuous
10. Label/Form Combinations
11. Labels
12. Envelopes
13. Checks
14. Tags
15. Pegboard and Sales Books
16. Paper Roll Products
17. Other Form-Related Products
D. Document Security